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Sportlive eSoccer Live: terms (DRAFT)

Draft. These terms are a draft and can change before your trial ends. We tell you by email before a change applies to a paid period.

1. The service

Sportlive eSoccer Live is a data feed: pre-match and live odds for eSoccer matches, delivered through an API, with a backoffice login and a private preview site. The feed is information for your own business; you decide how to use it.

2. Trial and price

  • The trial lasts 7 days and needs no card.
  • After the trial the price is €490 per month, excluding VAT, paid monthly through your account's pay link. Your access continues while the current month is paid.
  • If a payment is not received by its due date, access to the feed pauses. Your login stays available. Paying resumes the same account, login and API key.

3. Availability

We operate the feed continuously and work to keep it available and correct. There is no service level agreement: we do not guarantee uptime, delivery time or the absence of errors. If our data source stops or delays its data, we may suspend the affected matches or markets until the data is correct again. Such an interruption is not a breach of these terms and does not give a right to a refund.

4. Settlement source

Match results and market settlements come from the same upstream data source as the odds, as processed by us. Our settlement message in the feed is the reference for your integration. If we correct a settlement, the feed sends the correction.

5. Refunds

  • The trial is free; nothing is charged for it.
  • Monthly payments are not refunded for partial months or for unused access.
  • If you pay twice for the same month by mistake, we refund the duplicate.
  • If you dispute or reverse a payment, access pauses until the matter is resolved.

6. Disputes and contact

Write to support@sportlive.hr with any question or complaint, including about a settlement or a payment. We answer within 2 business days. A settlement question must reach us within 7 days of the match.

7. Ending

You can stop at any time by not paying the next month; access then pauses at the end of the paid period. We can end the service with 30 days' notice by email, or at once if the feed is misused (for example, resold without permission or used to attack our systems).